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Desk Attendant

We hire friendly, outgoing people who enjoy serving others with a smile "all the time." Can you "light up a room" when you enter it? If this is you, join the team, B the Best! 

Benefits - Fun as it should be!

  • Free bowling during off duty (you & immediate family).
  • 50% off food & beverage while on break time.
  • 20% off food & beverage on off duty.

Additional Benefits from Part-time to Full-time

  • Health Insurance
  • Voluntary Dental and Vision Insurance
  • Life Insurance (No Cost)
  • Voluntary Life Insurance
  • PTO

Mission Statement: Bringing Memorable FUN to People’s Lives!

Job Functions: What you’ll be doing: You will be part of a team that delivers exceptional guest services every time, every visit. 

  • Greet every guest with a smile, eye contact, and enthusiasm. *Ideally within 10 ft.
  • Ask questions to determine guest needs, provide solutions, and assign open lanes.
  • Operate cash drawer, process payments and provide receipts for all transactions.
  • Provide guest rental shoes and direct them to their lanes.
  • Troubleshoot, identify, and handle lane malfunction calls; including operations of lane intercom and/or radio.
  • Answering phone and addressing all customers questions and concerns.
  • Organize, inspect, and clean rental shoes and notify the manager of any defects.
  • Is responsible for the cleanliness of all areas.
  • Responsible for upselling and suggestive selling of centers products.
  • Manage the center’s promotional materials and ensure their validity.
  • Accountable for meeting or exceeding overall “mystery shopper” center’s experience.
  • Attend all scheduled team member meetings and training sessions.
  • May open or close center upon the direction of management.
  • Perform other duties as assigned.

Job Requirements: What you’ll bring

  • High School or GED.
  • A minimum of six months guest service and cash & credit card handling experience.
  • Ability to handle basic math calculations.
  • Attention to detail, strong organizational ability; ability to work under pressure amid distractions and interruptions.
  • Abide by the center’s dress code policy.

Job Essence: “B” the WOW Factor

  • Be Friendly – thank them for visiting, ask open-ended questions, and listen to understand.
  • Be Family – act with sincerity and show genuine interest.
  • Be FUN – smile, show enthusiasm and excitement.
  • Be the BEST – be the expert, build rapport and offer sincere solutions.
  • Be in the Moment – make guests feel important.
  • Be Service Heroes – create raving fans/promoters

YOUR MISSION: BRINGING MEMORABLE FUN TO PEOPLE’S LIVES!

Andy B’s Entertainment and Bowling Centers is an Equal Opportunity Employer.

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