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F&B Attendant

Your mission is to bring memorable fun to people's lives through delivering innovative hospitality and memorable experiences.

Benefits - Fun as it should be

  • Free bowling during off duty.
  • 50% off food & beverage while on break time.
  • 20% off food & beverage on off duty.
  • Fun working environment.

Job Functions: What you’ll be doing: You will be part of a team that delivers exceptional guest services every time, every visit.

  • Greet every guest with a smile, eye contact, and enthusiasm. *Ideally within 10 ft.
  • Accountable for meeting or exceeding overall “mystery shopper” center’s experience.
  • Communicate with a smile and enthusiasm to all guests.
  • Take, prepare and serve all beverages and/or food orders placed by guests.
  • Process payment transactions and thank guests by name.
  • Maintain, on an ongoing basis throughout the shift, the cleanliness of the employee & customer dining areas.
  • Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices
  • Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
  • Take accurate orders and deliver items as requested to ensure guest expectations are met consistently.  Avoid saying “no” and find a way to satisfy guest’s requests.
  • Perform all applicable opening, mid-day or closing preparation, cleaning and maintenance duties according to the requirements of the shift worked
  • Attend all scheduled meetings
  • Responsible for the treats counter when needed
  • Perform other duties as assigned and/or directed by Company Management

Job Requirements: What you’ll bring

  • Must be at least 18 years old
  • Ability to operate computer, cash register and credit card verification equipment
  • A minimum of 6 months prior job experience with cash handling and public interaction responsibilities is preferred
  • Basic reading and mathematical skills, handle money and give correct change
  • Attention to detail, strong organizational ability; ability to work under pressure amid distractions and interruptions
  • Possess good customer relations abilities, outgoing and friendly manner, courteous and cooperative attitude, team oriented
  • Knowledge of food and beverage specifications
  • Knowledge of workplace safety procedures
  • Abide by the center’s dress code policy

Job Essence: “B” the WOW Factor

  • Be Friendly – thank them for visiting, ask open-ended questions, and listen to understand.
  • Be Family – act with sincerity and show genuine interest.
  • Be FUN – smile, show enthusiasm and excitement.
  • Be the BEST – be the expert, build rapport and offer sincere solutions.
  • Be in the Moment – make guests feel important.
  • Be Service Heroes – create raving fans/promoters

YOUR MISSION: BRINGING MEMORABLE FUN TO PEOPLE’S LIVES!

Andy B's Entertainment & Bowling Centers is an Equal Opportunity Employer.

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