Andy B’s Entertainment & Bowling Centers

Food & Beverage Manager

Restaurant - Springfield, MO - Full Time

We hire friendly, outgoing people who enjoy serving others with a smile "all the time." Can you "light up a room" when you enter it? If this is you, join the team, B the Best! 

Benefits

  • Health Insurance
  • Voluntary Dental and Vision Insurance
  • Life Insurance (No Cost)
  • Voluntary Supplemental Insurance
  • PTO

Other Benefits - Fun as it should be!

  • Free bowling during off duty (you & immediate family).
  • 50% off food & beverage while on break time.
  • 20% off food & beverage on off duty.
  • Fun working environment.

Mission Statement: Bringing Memorable FUN to People’s Lives!

Job Functions: What you’ll be doing: Responsible and will oversee front & back of the house of Andy B’s restaurant, lane-side service, quick service counter, and event catering to our party/banquet rooms. F&B Manager reports to the General Manager (GM).

Key Responsibilities:

  • Achieve budgeted revenue, COGS & labor cost targets throughout the financial year
  • Targets for COGS%: Food 33%, Draft 30%, Bottle 31%, Liquor 25%, Beverage 28%
  • Develop menu items & recipes for restaurant, catering & bar that are profitable & stay on trend.
  • Maintains restaurant appearance and facility to company standards.
  • Greet every guest with a smile, eye contact, and enthusiasm. *Ideally within 10 ft.
  • May interview, hire, train, supervise, or terminate employees.
  • Manages and trains team members in both front & back of the house.
  • Manages the inventory and order food and beverages, equipment, and supplies.
  • Exhibits a high degree of judgment, discretion, and confidentiality.
  • Work with event sales team to ensure the best experience for our groups & parties.
  • Create & manage systems for optimum efficiency and guest satisfaction.
  • Investigates and resolve guest complaints.
  • Ensures team members comply with all health and safety standards and regulations.
  • Know & adhere to all liquor laws, and maintain records required by government agencies.
  • Provides exceptional guest service and leads by example.
  • Performs other duties as assigned.

Leadership Responsibilities:

  • Demonstrated judgment, decision making, and conflict resolution skills with guests, staff, and peers. 
  • Good listener, patient in stressful situations and genuine in a desire to resolve issues.
  • Team Member retention and development: minimizing turnover through solid hiring and engagement activities; internal promotions and cross-training.
  • Solid follow-through on problems and issues; solutions that address root causes; recommendations that can be broadly implemented across Restaurant department.

Job Requirements: What you’ll bring

  • A college degree or five years related experience in the hospitality field, restaurant and/or events preferred.
  • Culinary experience preferred in restaurant, hospitality or entertainment industries.
  • Outstanding written and verbal communication skills, solid executive presence, self-confidence, and professional maturity.
  • Exhibits a high degree of judgment, discretion, and confidentiality.
  • Successful completion of T.I.P.S training & test.
  • Ability to communicate effectively at any level.
  • Solid computer skills and proficient in math skills.
  • Excellent organizational skills, dependability, and professionalism.
  • Abide by company dress code policy.

Job Essence: “B” the WOW Factor

  • Be Friendly – thank them for visiting, ask open-ended questions, and listen to understand.
  • Be Family – act with sincerity and show genuine interest.
  • Be FUN – smile, show enthusiasm and excitement.
  • Be the BEST – be the expert, build rapport and offer sincere solutions.
  • Be in the Moment – make guests feel important.
  • Be Service Heroes – create raving fans/promoters

YOUR MISSION: BRINGING MEMORABLE FUN TO PEOPLE’S LIVES!

Andy B’s Entertainment and Bowling Centers is an Equal Opportunity Employer.

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Disclaimer: I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that Andy B’s / Bartholomy Bowling Centers conduct pre-employment background checks and drug-screening tests before an offer of employment is made. I also understand that false or misleading information in my application or interview may result in my release. I authorize the Company to inquire into my education, past employment history, and references as needed to research my qualifications for this position. If employed, I will be required to provide original documents, which verify my identity and right to work in the United States under the Immigration Reform and Control Act (IRCA) of 1986. The document(s) provided will be used for the completion of Form I-9. **
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